Your Privacy: How We Handle Your Data

We are Bold Street Minds, a marketing consulting business based in Liverpool, UK. We help other UK businesses understand their customers better using data. Our website is www.boldstreetminds.co.uk. You can reach us at +44 151 496 0117 or [email protected]. Our office is at 50-52 Bold St, Liverpool L1 4EA, UK.

When you pop by our website, we might collect a few bits of information.

Information you give us: This is stuff like your name, email address, phone number, and any message you send us through our contact form. If you sign up for our newsletter, we'll get your email address for that too.

Information we get automatically: We also collect some technical data about how you use our site. This includes your IP address, browser type, how long you stay on pages, and what you click on. This helps us see what bits of our site are working well and what could be better. We use things like Google Analytics for this, which means some of this data goes to Google, but it's usually anonymised.

We use your information to:

• Chat with you: If you send us a message, we use your details to get back to you and answer your questions.
• Send you updates: If you sign up for our newsletter, we'll send you our latest tips and news. You can always stop these emails whenever you like.
• Make our website better: The automatic data helps us understand what works and doesn't on our site. This way, we can improve it for everyone.
• Run our business: Sometimes we need to use this data for things like keeping our records straight or for legal reasons.

We only use your data for reasons we've mentioned here, and always fairly.

We're not in the business of selling your data to others. It's just not how we do things. However, we might share your information with:

• Service providers: These are the folks who help us run our website or manage our email list (like a website host or email service). They only get the data they need to do their job and have to keep it safe.
• Legal reasons: If the law says we have to, or if we need to protect our business, we might share information with authorities or other parties.
• Business changes: If we ever sold Bold Street Minds (unlikely, we love it here!), your data might be part of that transfer. But you'd be informed.

We only hold onto your personal information for as long as we need it. This depends on why we collected it in the first place. For example, if you send an enquiry, we'll keep your details long enough to answer you and follow up. If you sign up for our newsletter, we keep your email until you unsubscribe. After that, it's deleted or anonymised.

You have rights when it comes to your personal data. You can:

• Ask to see what we hold: You can request a copy of the personal data we have about you.
• Ask us to correct things: If you think something's wrong, you can ask us to fix it.
• Ask us to delete it: In certain situations, you can ask us to remove your data.
• Object to how we use it: You can tell us if you're not happy with how we're using your data.

If you want to do any of these things, just drop us an email at [email protected]. We'll do our best to help you out quickly.

Our website uses 'cookies'. These are small files that get stored on your computer or phone when you visit a website. They help our site remember you and work better. For example, they can remember your preferences or help us see which pages are most popular. You can usually change your browser settings to decline cookies if you don't fancy them, but some parts of our website might not work quite right then.

We might update this Privacy Policy from time to time. If we make any big changes, we'll put a notice on our website or let you know in other ways (like by email if we have your contact details). The 'Last Updated' date at the top of this page will always show when it was last revised. Keep an eye out for any updates.

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us. You can email us at [email protected], give us a ring on +44 151 496 0117, or even send a letter to Bold Street Minds, 50-52 Bold St, Liverpool L1 4EA, UK. We're here to help.